Shipping Policy

Shipping Information

At The Saha Studio, we are dedicated to providing our customers with a seamless shopping experience. Below is our detailed delivery policy, ensuring clarity on when you can expect your orders.

General Delivery Timeframe

  • Processing Time: Orders placed before 12:00 PM (local time) will be processed the same day. Orders placed after 12:00 PM will be processed on the next business day.
  • Shipping Time:
    • Local Deliveries (Within Pakistan):
      • Standard Delivery: Estimated delivery within 2-4 business days.
    • International Deliveries:
      • Standard Delivery: Estimated delivery within 7-14 business days, depending on the destination.

Delivery Times

  • Local Deliveries: Our deliveries are typically made between 9:00 AM and 6:00 PM, Monday to Saturday.
  • International Deliveries: Delivery times may vary depending on the destination country’s local postal service. Typically, deliveries are made during business hours (9:00 AM to 5:00 PM, Monday to Friday).

Made to Order Items

  • Standard Delivery: For items that are made to order, please allow up to 2 weeks for delivery. This timeframe includes the time required to create your custom piece as well as standard shipping.

Tracking Your Order

Once your order has been dispatched, we will send you an email with the tracking number. You can use this number to track your delivery status on our website or through the courier’s tracking system.

Delayed or Lost Orders

In case of any delay or if your order is lost in transit, please reach out to our customer service team at sales@thesahastudio@gmail.com. We will coordinate with the courier to resolve the issue promptly.

International Shipping

For international orders, please be aware that customs duties, taxes, and other fees may apply. These charges are the responsibility of the customer and are not included in our shipping costs.

Changes to Delivery Policy

The Saha Studio may update the delivery policy from time to time. Any changes will be reflected on this page, so we encourage you to review it periodically.